Contact UsWelcome to our new customer support center. We have put in this new system to combat millions of junk mail we receive each week and to offer the best customer support we can. The system will ask you to verify your email address so that all communication is tracked and no important query will go un-answered. We hope you enojy our new system feel confident that all questions will be answered in a timley manner. Its easy you only need to register once and then we can communicate via email.
Click Here for Product Returns, Damage on Delivery, Items Missing From Delivery and Faulty Items
Click Here For Sales, Product Enquires, Delivery Status and All Other Questions
Simply register and verify your email address (stops contacts being missed from spam) then place a ticket. We aim to respond to all tickets every day twice a day.
Do not send returns until they have been approved in the returns suite as you will be charged to send them back.
Postal Address
Aquarium Pet Store
PO Box 9957
Nottingham
NG125UY
(do not send to the address below as they will be refused)
Manager (mail not taken at this address)
Onlineaquariumstore.com
icon Business Centres
Lake View Drive
Sherwood Park
Nottingham
NG15 0DT
Alternatively you can also call us on 0844 745 2028 Monday to Friday between 10am and 1600. Please be aware we are a SMALL BUSINESS and we go through the phone calls in the order of people waiting. |
