Shipping TypesWe recycle all the boxes from the local community to help reduce landfill and as a result you may recieve some strange packaging. If you want non recycled packaging please email us and we will send you your goods in our branded packaging.
Item types and packaging information
Small items, Plants - sent via Satchel
Normal packages - Sent with at least 2 box thickness and protective packing
Tanks - Due to the courier companies not accepting responsibility for glass, all tanks above 1ft are shipped on a pallet. The pallet charge ranges between FREE on some Tanks to £10 - £25 on others. This can usually be checked by going through the check out process and it will calculate it before it asks for payment. We understand that this is annoying charge but it ensures that your tank will arrive safe and sound and will save you the effort of lugging a heavy tank from a shop. We are doing our best to reduce this or find an alternative packaging method which will meet the job. |
Shipping by brandHere is a list of estimated shipping times broken down by brands if we do not have have stock, please note we ship the same day they come in. All other brands not mentioned are held by large wholesalers who we get resupplied regularly though the week. If one wholesaler is out of stiock we can usually get it through another a few days later. Days are working days
Aqua One - If not in stock - 2 days to 2 weeks. If your item is backordered we will notify you via the customer tracking system
Aqua Medic - If not in stock - 3 days to 2 weeks. Good amount of stock and new systems being put in place to speed up fulfillment
Aquatronica - If not in stock - 7 days max
Betta - If not in stock - All small items are usually in stock, marine tanks can be a problem but we alway have them on back order with them and get them as soon as they are available. If there are delays we will notify you asap
Deltec - If not in stock - Deltec ship from germany and can take up to 2-3 weeks
Giesmann - If not in stock - Giesmann ship from germany and can take up to 2-3 weeks
OASE - If not in stock - Oase can take up to 2 weeks
TMC - If not in stock - Quite good and are usually restocked weekly
Sera - If not in stock - Sera ship from germany and can take up to 1-2 weeks
Tunze - Is not a stock item. If you want their kit youll have to be patient and it will get here when tunze send it. So please be patient with us when it comes to tunze products.
|
Europe Shipping PricesEurope By Road
Zone 1 £17.00 per box up to 31 Kg
Belgium,France,Germany,Luxembourg,Netherlamds,ROI
Zone 2 £22.00 per box up to 31 Kg
Austria,Denmark,Switzerland
Zone 3 £25.00 per box up to 31 Kg
Czech Republic,Italy,Slovakia,Spain
Zone 4 £27.00 per box up to 31 Kg
Estonia,Finland,Hungary,Poland,Portugal,Sweeden,Slovenia,
|
